Return & Exchange Policy

 

We want you to wear your BENOÎT watch with complete confidence. We offer a 30-day return window starting from the day your package is delivered.

  • Condition Requirement: To be eligible for a return or exchange, the watch must be completely unworn, unaltered, with all protective plastics intact, and in its original premium packaging.
  • Exchanges (Free): If you would like to exchange your timepiece for a different collection or model, we will provide a complimentary pre-paid return shipping label. We will replace your product if they are defective or damaged. If you received a damaged or defective product, please send us an email at customersupport@benoitwatch.com within 2 business days of receiving your product. Once the email is sent, we will respond to your request with the instruction within 3 business days. We will cover all return shipping costs.
  • Refunds (Customer-Paid Return): If you change your mind and reqest a full refund to your original payment method, the customer is responsible for the cost of return shipping. Original shipping fees (if Express was selected) are non-refundable.

            Returns FAQ

  • What is your return policy?
    We want you to love your timepiece. We offer a 30-day return window from the date of delivery for any unworn watches in their original packaging.
  • How do I start a return?
    Simply contact our support team at customersupport@benoitwatch.com. Please note that customers are responsible for return shipping costs unless the item arrived damaged.
  • Is there a product warranty?
    Yes. Every Blessed watch is backed by a 2-year limited warranty covering any internal manufacturing or movement defects.


DESIGN PHILOSOPHY

We pair minimalist, timeless design with premium craftsmanship so your focus always remains on what truly matters. Every collection is thoughtfully engineered to carry a distinct spiritual anchor throughout your day.

BLESSED PRESENCE

Derived from the French word for “Blessed,” BENOÎT was born to serve as more than an accessory on your wrist. It is a quiet sanctuary throughout your day.

Every time you glance down to check the hour, our timepieces offer a subtle visual cue: to trade anxiety for gratitude, hustle for trust, and noise for presence.

AMBITIONS

We started because the watch we wanted didn't exist - an elevated, daily physical reminder to pause, breathe, and trust His timing over our hustle. Turns out a lot of people were looking for that same daily sanctuary. Built with premium craftsmanship, every timepiece we make serves as a quiet prompt to trade anxiety for gratitude and noise for presence.

GIVING BACK

We believe time is one of God's greatest gifts, and true blessing is meant to be shared. That’s why BENOÎT is built on a mission of giving back. Every purchase directly supports The Scott Mission, Sick Kids and CAMH, ensuring your timepiece leaves a lasting impact far beyond your wrist.