Return & Exchange Policy

 

We want you to wear your BENOÎT watch with complete confidence. We offer a 30-day return window starting from the day your package is delivered.

  • Condition Requirement: To be eligible for a return or exchange, the watch must be completely unworn, unaltered, with all protective plastics intact, and in its original premium packaging.
  • Exchanges (Free): If you would like to exchange your timepiece for a different collection or model, we will provide a complimentary pre-paid return shipping label.
  • Refunds (Customer-Paid Return): If you change your mind and request a full refund to your original payment method, the customer is responsible for the cost of return shipping. Original shipping fees (if Express was selected) are non-refundable.

            Returns FAQ

  • What is your return policy?
    We want you to love your timepiece. We offer a 30-day return window from the date of delivery for any unworn watches in their original packaging.
  • How do I start a return?
    Simply contact our support team at customersupport@benoitwatch.com. Please note that customers are responsible for return shipping costs unless the item arrived damaged.
  • Is there a product warranty?
    Yes. Every Blessed watch is backed by a 2-year limited warranty covering any internal manufacturing or movement defects.