Shipping Policy

Welcome to BENOÎT. We are dedicated to providing a seamless, premium experience from our workshop to your wrist. Because every timepiece carries a message of divine purpose, we handle your order with the utmost care and transparency.

1. Shipping Rates & Delivery Times

We proudly ship across the United States and Canada. All orders are processed within 1–2 business days.

  • Standard Tracked Shipping: FREE on all watch orders. Delivery takes 3–7 business days.
  • Express Insured Shipping: Available at checkout for a flat rate of 20. Delivery takes 1–3 business days.

Note: All shipments cross the US/Canada border via Delivered Duty Paid (DDP). BENOÎT covers all customs, duties, and import taxes upfront. The price you see at checkout is exactly what you pay—no surprise delivery fees.

2. Package Protection & Shipping Insurance

During checkout, you have the option to add BENOÎT Package Protection. This premium coverage protects your order against transit damage, carrier loss, or porch theft.

  • If your package is marked as delivered but stolen, or if it is lost in transit, please contact our support team at customersupport@benoitwatch.com within 5 days of the estimated delivery date.
  • If you opt out of Package Protection, BENOÎT is not liable for lost or stolen packages once handed over to the courier.

DESIGN PHILOSOPHY

We pair minimalist, timeless design with premium craftsmanship so your focus always remains on what truly matters. Every collection is thoughtfully engineered to carry a distinct spiritual anchor throughout your day.

BLESSED PRESENCE

Derived from the French word for “Blessed,” BENOÎT was born to serve as more than an accessory on your wrist. It is a quiet sanctuary throughout your day.

Every time you glance down to check the hour, our timepieces offer a subtle visual cue: to trade anxiety for gratitude, hustle for trust, and noise for presence.

AMBITIONS

We started because the watch we wanted didn't exist - an elevated, daily physical reminder to pause, breathe, and trust His timing over our hustle. Turns out a lot of people were looking for that same daily sanctuary. Built with premium craftsmanship, every timepiece we make serves as a quiet prompt to trade anxiety for gratitude and noise for presence.

GIVING BACK

We believe time is one of God's greatest gifts, and true blessing is meant to be shared. That’s why BENOÎT is built on a mission of giving back. Every purchase directly supports The Scott Mission, Sick Kids and CAMH, ensuring your timepiece leaves a lasting impact far beyond your wrist.